Occupations Handled: All occupations
Region: Domestic (Japan)
No fees are charged to job seekers.
Fees charged to employers are as follows (excluding consumption tax).
Administrative Fee at Job Order Acceptance
Administrative handling fee at job order reception
¥1,000 (maximum)
Fee borne by: Employer
Placement Service — Introducing Job Seekers to Employers
Success fee
(For indefinite-term employment contracts) Percentage of wages paid during the first year of employment (as stated in the offer letter or working conditions notice)
40% (maximum)
Success fee
(For fixed-term employment contracts) Percentage of wages paid during the contract period (up to a maximum of one year if the contract exceeds one year)
40% (maximum)
Fee borne by: Employer
Supplementary Advisory Service — Support for Job Order Fulfillment
*When providing more specialized consultation and advisory services in addition to the placement service above
Success fee
Percentage of wages paid during the first year of employment
40% (maximum)
Fee borne by: Employer
Administrative Fee at Job Order Acceptance
Administrative handling fee at job order reception
¥5,000 (maximum)
Fee borne by: Employer
Special Candidate Development and Search Under Specific Conditions
Retainer
¥300,000 (maximum)
Per day of activity
(or ¥4,000 per hour of activity)
¥30,000 (maximum)
Success fee
(For indefinite-term employment contracts) Percentage of wages paid during the first year of employment
50% (maximum)
Success fee
(For fixed-term employment contracts) Percentage of wages paid during the contract period (up to a maximum of one year if exceeding)
50% (maximum)
Fee borne by: Employer
*Consumption tax is not included in the above fees and will be added separately.
In the unlikely event that a placed candidate leaves employment early, we maintain a system for refunding a portion of the placement fee.
Within 30 days of hire
80% refunded
31–60 days after hire
50% refunded
61–90 days after hire
20% refunded
91 days or later
No refund
*Applies only to resignation for personal reasons.
*Detailed conditions and exemptions regarding the refund system are determined individually by contract with each hiring company.
Complaint Handling
In the event of a complaint, we will respond in good faith while coordinating with employment security authorities.
Complaint Contact: Waaku Placement Officer: Kensuke Kimura
Contact: 070-8463-4832
Handling of Personal Information
Personal Information Manager: Kensuke Kimura
We respond promptly to requests for disclosure or correction from the individual concerned. Staff training on data handling is conducted annually, and the responsible officer attends the required training course once every five years.
If you have any questions, feel free to contact us.